Aer Lingus announce cancellations of selected flights from 20th July – 15th August and allow free changes on all flights departing before 31st December. Advice against non-essential travel to remain in place until at least July 20th. Quarantine-free travel between ‘green list’ countries to be announced on July 20th.
I will be updating this post regularly with travel updates due to coronavirus, so bookmark it and make it your go-to post for the latest travel information. If you have queries in relation to airline refunds and vouchers, these posts might also be of interest:
Aer Lingus announce cancellations of selected flights from 20th July – 15th August and allow free changes on all flights departing before 31st December. The following flights have been cancelled from 20th July – 15th August inclusive.
Dublin Corfu Dublin
EI444 / EI445 Tues, Sat
Dublin Rhodes Dublin
EI448 / EI449 Wed, Sat
Dublin Zurich Dublin
EI342 / EI 343: Mon, Tues, Wed, Thurs, Fri, Sat
EI348 / EI 349: Mon, Fri, Sun
Dublin Hamburg Dublin
EI392 / EI393: Mon, Tues, Wed, Thurs, Fri, Sat
EI394 / EI395 Sunday
Dublin Athens Dublin
EI440 / EI441: Tues, Thurs, Sat
Dublin Dubrovnik Dublin
EI476 / EI467 Every day
Dublin Pula Dublin
EI478 / EI479: Tues, Thurs, Sat
Dublin Lisbon Dublin
EI482 / EI483: Mon, Thurs, Sat, Sun
EI486 / EI 487 Every day
Dublin Bordeaux Dublin
EI506 / EI507 Everyday
Dublin Perpignan Dublin
EI510 / EI511: Mon, Wed, Fri, Sun
EI 512 EI513: Tues, Thurs
Dublin Marseille Dublin
EI 514 / EI515: Mon, Wed, Fri, Sun
EI 516 / EI517 Tues
Dublin Toulouse Dublin
EI532 / EI533: Every day
Dublin Nantes Dublin
EI 538 / EI539: Mon, Tues, Thurs, Fri, Sat, Sun
Dublin Montpellier Dublin
EI 540 / EI541: Tues, Thurs, Sat
Dublin Amsterdam Dublin
EI604 / EI605: Every day
EI608 / EI609: Mon, Tues, Wed, Thurs, Fri, Sun
EI610 / EI611 Mon, Tues, Wed
Dublin Prague Dublin
EI642 / EI643: Mon, Wed, Thurs, Fri, Sun
Dublin Frankfurt Dublin
EI650 / EI651: Every day
EI656 / EI657: Every day
Dublin Vienna Dublin
EI660 / EI661 Every day
Dublin Budapest Dublin
EI672 / EI673: Mon, Wed, Fri, Sun
Dublin Geneva Dublin
EI684 / EI685: Every day
Dublin Dusseldorf Dublin
EI692 / EI693: Every day
EI698 / EI689: Every day
Shannon Faro Shannon
EI904 / EI903: Mon, Wed, Fri, Sun
Shannon Paris CDG Shannon
EI908 / EI909: Mon, Wed, Fri, Sun
Cork Faro Cork
EI892 /EI893: Tues, Thurs, Sat
EI896 Mon, Wed, Fri, Sun
EI898 Tues, Thurs, Sat
EI 899 Everyday
Cork Dubrovnik Dublin
EI804 / EI805: Tues, Thurs, Sat
Cork Paris CDG Cork
EI822 / EI833: Every day
Cork Nice Cork
EI824 / EI825: Sunday
EI826 / EI827: Wednesday
Cork Lisbon Cork
EI890 / EI891: Tues, Sat
The following flights to the USA have been cancelled from the 20th July to 10th August inclusive.
Dublin Seattle Dublin
EI53 / EI52 : Every day
Dublin Los Angeles Dublin
EI 69 / EI 68: Every day
Dublin Minneapolis Dublin
EI 89 / EI 88 : Mon, Tues, Thurs, Fri, Sun
Dublin Newark Dublin
EI 101 / EI 100 : Every day
Dublin New York ( JFK) Dublin
EI 109 / EI 108: Every day
Dublin Philadelphia Dublin
EI 115 / EI 114: Every day
Dublin Washington Dublin
EI 117 / EI116: Every day
Dublin Orlando Dublin
EI 121 / EI 120: Mon, Tues, Wed, Thurs, Fri, Sat
Dublin Chicago Dublin
EI 125 / EI 124: Every day
Dublin Toronto Dublin
EI 127 / EI 126: Every day
Dublin Bradley Int. Dublin
EI 131 / EI 130: Every day
Dublin Boston Dublin
EI 139 / EI 138: Every day
Dublin Miami Dublin
EI 141 / EI 140: Wed, Sat, Sun
Shannon New York ( JFK ) Shannon
EI 111 / EI 110: Every day
Shannon Boston Shannon
EI 135 / EI 134 : Every day
Advice against non-essential travel to remain in place until at least July 20th.
Regardless of whether the Irish people want it or not, overseas travel is happening. While the government is currently advising against ALL non-essential travel, with 14 day quarantine in place upon your return, this is due to be lifted to selected countries on July 20th. A list of ‘green countries’ where Covid-19 is considered under control, will allow for quarantine-free travel, but this list will be updated every two weeks.
While this news is welcomed by some Irish holidaymakers, confusion still arises as consumers are unable to confirm holiday arrangements until they know what countries are on this ‘green list’. This website is a handy source to have, it shows you the number of Covid-19 cases in each country and may be useful if you wish travel overseas to a country with a low infection rate.
The fact that this list will be updated every two weeks also ads to confusion. Leo Varadkar stated ” that the list of countries will be reviewed and will change, so we may see it getting longer, but if another if a country ends up having a second wave or are there particular spikes then they may be taken off our list as well.”
The other main concern is that even if quarantine-free travel is allowed to selected countries, the public health advice is still quite clear – stay at home this summer. Therefore the government advice against non-essential travel may remain in place even if the quarantine measures are lifted to selected countries. This means that should you travel against government advice, your travel insurance will be invalidated.
What if you don’t want to travel?
If you do you wish to travel, but your flight is operating, you are not entitled to a refund, regardless of your health situation. You should be able to change your travel dates, but if you cancel because you do not want to fly, that is seen as your own personal decision and no refund will be due.
Ryanair announced that cancellations up to end of July have been processed and all passengers notified. Therefore if you have not received any notification that your flight is cancelled, it is more than likely operating. They are currently not waiving change fees for existing bookings, so if you choose to change dates, you will have to pay the appropriate change fees. You may have seen an announcement made by Ryanair that they are waiving change fees, but this is only for NEW bookings made from 10th June, for travel during July and August.
Aer Lingus have also confirmed a reduced schedule for July. However, if you do not wish to travel, you can change your dates without paying change fees for all departures up to 30th September.
If the government advice is still in place against non-essential travel when you are due to travel, then you may be able to claim on your travel insurance. You will need to have had a policy taken out with travel disruption cover or government advice, before the advice came into effect. Note, the government have announced that travel restrictions will be eased to ‘green list’ countries by the July 20th, so the advice against non-essential travel may only be in place in selected countries where Covid-19 remains at high risk.
Face masks are mandatory with most airlines:
Like many airlines, Aer Lingus and Ryanair have confirmed that face masks are now mandatory. While social distancing is not possible on board aircrafts, there will be extra distancing measures in place in airports, and in-flight services will be reduced. See more on Ryanair’s video here:
Cruise lines & Tour Operators latest updates:
- MSC has cancelled all sailings until 31st July. They are considering a possible restart of our operations in August with a reduced number of ships in both the East and West Mediterranean. The final decision is expected to be able to announce by 15th July. Guests booked on a summer cruise can, up until 31st October, take advantage of the MSC Cruises’ Flexible Cruise Programme which allows guests to reschedule their cruise to a future departure date through to 31 December 2021.Guests affected by cancellations will receive a Future Cruise Credit of the value of 125%. If you are not in a position to take a Future Cruise credit, MSC Cruises will refund 100% of the balance paid on Cruise only and Fly Cruises.
- Princess Cruises cancel all operations for the entire summer season. Passengers can request a full refund or receive 125% cruise credit.
- Royal Caribbean, Celebrity, Azamara and Silversea have cancelled most sailings until 15th September, excluding sailings from China which are suspended through the end of July, and Bermuda, suspended through October 31st. Passengers can request a full refund, a 125% cruise credit or can change existing cruise to 2021 at the same cost – see more here.
- Norwegian Cruise Line have cancelled all sailings until 30th September. Passengers can request a full refund or receive 125% or 150% cruise credit, depending on departure date. Cruise credit is valid until December 2022.
- TUI has cancelled all holidays until 19th July. You can amend all holidays up to the 31st August free of charge, but fare differences will apply. Their customer service teams are working from home and they are asking that you don’t call or message them unless it is urgent. They will be in touch with you to discuss your options. See more here.
Refunds and Vouchers:
Many airlines are offering vouchers instead of refunds and there has been a lot of confusion across the travel industry. The Irish government has recently backed a new refund credit note that can be used by travel agents and tour operators to give to customers instead of a refund – note this is not applicable to airlines. These credit notes will be guaranteed by the state in the event that the travel agent or tour operator ceases trading. It will be issued with a future redeemable date, and on that date it can be exchanged for its cash, or can be used to book another holiday. According to Shane Ross, ‘the refund credit note aims to strike a balance between preventing sector-wide bankruptcy (with associated immediate job losses) and consumer rights.’
While Ryanair and Aer Lingus are ‘officially’ offering refunds for cancelled flights, they are actively trying to get passengers to accept vouchers or change their departure dates. Other travel companies are not offering refunds at all. I have full list of my most popular questions answered, and the links to apply for refunds in these posts:
Aer Lingus allow passengers due to travel before 30th September to change their travel dates.
If you are due to travel on an Aer Lingus flight before the 30th September, you can change your travel date free of charge. If the flight you choose is a higher value, the fare difference will apply.
Ryanair ask customers to accept vouchers and suggest refunds will be given when Covid-19 crisis is over.
There is a lot of confusion over Ryanair’s latest emails in relation to refunds. They have asked customers to accept vouchers instead of refunds and have confirmed that they will offer a refund after the expiry date of the voucher, if the voucher has not been used. They have also stated that if you don’t want to accept a voucher you can apply for refund.
Latest statement from Ryanair, 6th May 2020
- The processing time for cash refunds is taking far longer than normal as we are processing over 1,000 times the normal volume of cancellations. We also have 75% fewer staff available to process refunds due to social distancing restrictions.
- Ryanair is offering vouchers and free moves as these are automated and give customers an immediate alternative. Unfortunately, cash refunds cannot be automated. Customers who choose a voucher, but don’t redeem it within 12 months may still apply for and obtain a refund after this 12 month period.
- Customers who choose not to accept a free move or voucher will receive their refund in due course, once this crisis has passed. Over the coming weeks and months, we will be working hard to process refund requests as quickly as we can.
- We sincerely apologise for these unavoidable refund delays which are due to the unprecedented volume of Govt. imposed flight cancellations and we sincerely thank customers for their patience.
These emails are being sent individually so if you have not received one yet, it should come in due course. However if you have already applied for a refund, you do not need to re apply, Ryanair have stated that you are already in the ‘refund queue’. If you do not want to accept a voucher and have not yet applied for a refund, you can do this by using this link . They are also accepting messages via Facebook.
Advice against non-essential travel to ALL overseas destinations.
The government is advising against all non-essential travel overseas. This includes Great Britain, but does not apply to Northern Ireland. It also includes all cruise ship travel. As well as our own advice against non-essential travel there are numerous flight bans in place across the globe where tourists will be refused entry. Check the latest travel advice on the Department of Foreign Affairs website
Qatar Airways offer more flexibility on new and existing bookings.
Qatar Airways is one of the few airlines that is still operating flights into Dublin Airport. It is the most direct route for Irish travellers who are currently looking to come home from Asia or Australasia.
Qatar Airways also offers flexibility to their customers for new or existing bookings. Customers can change their travel date free of charge, choose to receive a travel voucher for the full unutilised value of their ticket plus an additional 10 percent of the fare cost, or apply for a refund, which will take up to 30 days to process.
British Airways and Etihad Airways announce flexible booking arrangements.
British Airways are allowing all passengers to change to a new flight with no change fee or exchange their ticket for a credit worth the full value of the original ticket.
Etihad Airways is allowing all passengers due to travel before 30th June the opportunity to change the date or destination of their flight free of charge, use the value of your ticket as credit towards future trips or request a refund if you are due to travel on a route that has an extended period of cancellation.
G Adventures suspends all tours until 31st July.
Any traveller booked on a tour departing before the 31st of May will be eligible for a 110% travel credit of all land services, including pre or post nights and transfers, which can be used on any tour departing within the next two years.
US bans travel from Europe including UK & Ireland.
President Donald Trump has amended the US travel ban to include Ireland and UK effective midnight 16th March.The ban applies to anyone who has been in Europe within 14 days prior to their arrival in the US. This does not apply to US citizens, however they will have to undergo health screenings on arrival.
Travel Insurance to exclude Covid-19 for new policies issued.
With effect from 6pm on Monday 16th March 2020, a general exclusion for Covid-19 (Coronavirus) will apply to all new Blue Insurance travel insurance policies issued by travel agencies. This general exclusion will apply to all sections of the policy document. It is likely that all insurance companies will follow suit. Schedule Airline Failure and Third Party Supplier Insolvency will also be temporarily withdrawn.
Note: Some of the links in this post are affiliate links where I receive a small commission if a booking is made, but at no additional cost to you.
Other related posts on the blog: