The DPA & GDPR May 2018
This website complies with the DPA (Data Protection Act 1998) and already complies with the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.
What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
Contact & Communication With us
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
External Website Links & Third Parties
Although we only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
PERSONAL IDENTIFICATION INFORMATION
I may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit my site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources I make available on my Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users can, however, visit my Site anonymously. I will collect personal identification information from Users only if they voluntarily submit such information to me. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
I may collect non-personal identification information about Users whenever they interact with my Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to my Site, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
HOW I USE COLLECTED INFORMATION
thetravelexpert.ie may collect and use Users personal information for the following purposes:
- To improve customer service. Information you provide helps me to respond to your customer service requests and support needs more efficiently.
- To personalize user experience. I may use information in the aggregate to understand how my Users as a group use the services and resources provided on my Site.
- To improve my Site. I may use feedback you provide to improve my products and services.
- To process payments. I may use the information Users provide about themselves when placing an order only to provide service to that order. I do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature. To send Users information they agreed to receive about topics I think will be of interest to them.
- To send periodic emails to users who have opted in for my newsletter or email list.
I may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to my mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, I include detailed unsubscribe instructions at the bottom of each email.
HOW I PROTECT YOUR INFORMATION
I adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on my Site.
SHARING YOUR PERSONAL INFORMATION
I do not sell, trade, or rent Users personal identification information to others. I may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with my business partners, trusted affiliates and advertisers for the purposes outlined above. I may use third party service providers to help me operate my business and the Site or administer activities on my behalf, such as sending out newsletters or surveys. I may share your information with these third parties for those limited purposes provided that you have given me your permission.
THIRD PARTY WEBSITES
Users may find advertising or other content on my Site that link to the sites and services of my partners, suppliers, advertisers, sponsors, licensors and other third parties. I do not control the content or links that appear on these sites and am not responsible for the practices employed by websites linked to or from my Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use my Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
What information does this site monitor? When you browse the site, the site does not collect personal information about you. The only way I will get any kind of personal information is if you give it to me.
The site requires that visitors supply personal information, including e-mail addresses, during any purchase process. The website may also collect additional personal information from subscribers in an optional e-mail subscription form. On occasion I may also invite customers and site users to provide additional personal information via a market research questionnaire or e-mail, the results of which are monitored in aggregate form and this enables me to provide a better service to my visitors.
What do I do with the information the site gathers? I may use the information gathered to measure the entry and exit points of visitors to the site and respective numbers of visitors to various pages and sections of the site and details of searches performed. I may also use this information to measure the usage of advertising banners and other click through links from the website. I may disclose information of this nature to selected third parties but only in an aggregated statistical format. Any personal information that may identify an individual visitor will not be passed on to any third party, except where necessary to process your transaction or enquiry. Please note that your personal information may be transferred outside of the Republic of Ireland and the European Economic Area in order to process and arrange for the products and services you have booked with me. When you submit your request to me you agree that I will use the personal information you have provided in this manner, and that I can provide it to my affiliates, agents and third parties, but only where necessary to enable your request to be processed.
Cookies: The website uses “cookies” which are small pieces of computer code which are stored on your computer’s hard drive. These cookies are used to measure site usage and related information. Cookies do not contain any personal information about you. Some of the cookies used are essential to make this site work properly. Other types of cookie help me to provide you with a good experience when you browse the site, allow me to improve the site or the way I provide service to visitors, or are used to provide you with information or offers from third parties that may be of interest to you. You can accept or decline cookies at any time by accessing the preferences panels from your browser?s main menu (usually found under Edit,Tools. or Options). However, if you choose to remove cookies, parts of this site may not work properly or your use of the site may be impaired. Users who have subscribed to my e-mail service, or visitors purchasing products on the site who have not opted out, will receive promotional mailings and e-mails from TheTravelExpert.ie. Personal information collected in accordance with the Data Protection act may be passed to my affiliates, agents and other third parties who may compile and distribute mailings and e-mails on our behalf in accordance with the visitors marketing preferences. On occasion I may also collect personal information from you via a market research questionnaire or e-mail.
Your rights You have the right to ask me not to process your personal data for marketing purposes. I will usually inform you (before collecting your data) if I intend to use your data for such purposes or if I intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking/un-ticking certain boxes on the forms I use to collect your data. You can also exercise the right at any time by emailing me HERE . The site contains links to and from the websites of suppliers, advertisers and other third parties. If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies or for these third party websites. Please check these policies before you submit any personal data to these websites.